If you are having an issue with Spectrum email not sending on Windows 10 email, it might be because of the configuration of Spectrum account on any third party. To resolve the issue, use proper settings:
Username: Your Spectrum email address.
Password: Spectrum email password.
Along with it, SSL should be on.
For protocol, set the field to IMAP.
Use mobile.character.net for the incoming mail server.
The incoming email server port number will be 993.
For outgoing mail servers, use mobile.character.net
And, the port number for the outgoing email server will be 587.
The last step is to tap on the yes option and choose the checkbox which is next to require authentication field.
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Spectrum Email Issues
Unable to Send or Receive Emails
Email Returning or Bouncing Back
Spectrum Email Won’t Load
Receiving Unwanted Email Messages
Missing Email when Accessing Charter Spectrum Email Account from Different Device &
Unable to Log into Your Spectrum Email Account, etc.
1. Check Server Status of Spectrum Email Service
At times, the root cause of the ‘Spectrum email not working’ issue comes out not from your end but surprisingly from Spectrum’s end. So, before making any assumption or trying your hands on advanced solutions, you must check the status of Spectrum Email from your respective device. You can do the same at any online status report service provider like down detector.in.
In doing so, you’ll be clear in your mind whether you need to go ahead and troubleshoot the encountered issue yourself or you just have to wait till Spectrum itself resolves it server issue (if it is shown ‘Down’ in the search result) which in turn sets you free from receiving not working of Spectrum email issue.
2. Temporarily Disable or Turn off Security Programs
It’s an underlying fact that antivirus software, firewall settings, media players and other third-party applications available or installed on your respective device, can block or interfere in the smooth functioning of your email account leading to issues like you’re currently facing. Thus, it is always suggested that you should disable all your security programs and apps, especially antivirus software on a temporary basis while facing issues with your email account and when everything seems fine, you can enable them back.