If Cox email not working on computer, check for the internet and ensure to open Cox email on a compatible browser. Along with it, if the browser is compatible and Cox email is not working properly, you should try to clear the browser like cookies, cache, etc. Start by turning off the 3rd party extensions and add-ons installed in the browser. You can also disable the add-ons to identify which add-ons are problematic. Switch to the other browser and load the Cox email once again. The next step is to disable the Windows antivirus and firewall if the issue continues. In case if your Cox email not working on Thunderbird or Outlook, then you should recheck the IMAP or POP configuration settings.
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1. Fixing COX email issues resulting due to reloading
The first thing you should do is refresh the login page; this will almost always work. The primary reason is a cache and cookie issue. Any of these problems may result in you having the problem.
2. Verify your VPN connection
Occasionally, you may have problems if you have the VPN activated. This setting would send your IP address to the website from another country, detected for security reasons. Hence deactivate any VPN apps that may have been creating COX email not working. The issue should be fixed. Then, you’ll be able to log in and utilize the various COX email facilities without any problems.
3. Change the current browser
Finally, if you are unable to resolve the issue using the preceding two troubleshooting methods and want to take action. You should basically switch browsers and give it a go on another one since there are a plethora of flaws with the browser that you may not consider to be a problem, but may cause you significant problems. Thus, plainly stated. Change your browser and log in to your email using a different browser if necessary to troubleshoot the problem.
4. Make contact with COX Support
Finally, if you fail to make COX email work despite your best efforts, contact Cox Support. Tell them the COX email problems elaborately. They will be able to thoroughly investigate the problem and identify any issues that may arise with your account. This will assist you in obtaining a lasting solution to the issue. This would also ensure that you are not inconvenienced by your Cox email in the future.
5. Check the internet connection
Ensure you have a decent speed internet connection.